•Customer Retention and Loyalty Programs
• Technical Support and Help Desk
• After Sales Support
• Order and Inbound Sales Taking and Processing
• Account Management and Maintenance
• Billing Inquiry and Collection
• Application and Claims Processing
• Warranty and Post-Warranty Support
• Marketing Surveys and Research
• Virtual Executive Secretary Services
• Basic Coordination and Logistics
• Form Filling and Data Conversion
• All Back Office Jobs
•Outbound Sales
• Inbound Sales and Order Taking
• Order Processing
• Up-sell, Cross-sell, Win-back Programs
• Prospect Identification and Lead Generation
• Multiple Products Marketing Programs
• Product Technical and Engineering Support
a. Multi-Level Support (Level 1, 2, & 3)
b. Troubleshooting
c. After Sales Implementation support
• Software/Hardware Problem Resolution
• Computer Hardware Support
• Warrant and Post-Warranty Support
• Internet and Telecommunications
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CUSTOMER CARE SERVICE
CUSTOMER ACQUISITION SERVICE
TECHNICAL SUPPORT HELP DESK SERVICE