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•State of Art facility, 150 seats located in the Heart of Indore City.

•Dell Power Edge Server (R630) running Windows 2016 Server (With CAL licenses)  (Intel Xeon E5-2620 v4 2.1GHz,20M, 64 GB RDIMM, 2400MT/s,)

•Fortinet - FortiGate Firewall functionl which allow remote access over natting if required by clients.

•Tata SIP Trunk PRI Line ready available onsite

•32 port High Quality GSM Gateways - Dinstar/Syntel available onsite

•15+ IP cameras, with realtime control if required by client.

•HD & Noise cancellation Headsets to reduce echo & unwanted noise

•Strategically designed agent cubicals with soft-boards to help reduce echo & noise around agents,

•Thin PC's running with Linux & expanded security (2.41 GHz, 24GB SSD Hard Disks, 2 GB Ram).

•Higher security : with Trusted Boot, Lockdown : new Unified Write Filter (UWF) is a great combination of Enhanced Write Filter (EWF) and File Based Write Filter (FBWF).

•Fiber Optic lease lines. Primary 20 MBPS, 2nd line (Backup)10 MBPS.

•Clean desk Policy on Production Floor.

•Dedicated Agent lockers outside production floor.

•Separate Rest Rooms & Onsite facilities for Specially Abled Candidates.

•ESIC & PF deductions for all emps enrolled at the center (comply to Gov. Norms)

•Leadership Team - Over 37+ years of Work Experience in Contact Centers – (Customer Service & Technical Support).

•NDA & Background Verification done for all employees. (as required by clients).

•DOT registration license in place & available onsite.